Warranty

Artistic Skylight Domes Ltd. warrants to the original property owner that branded products manufactured by Artistic Skylight Domes Ltd. will be free from defects in material and workmanship for the applicable component warranty set for that follows:

Component Warranty 
Glass Seal 10 Years 
Acrylic Seal 5 Years 
Motorization 1 Years 
Hardware & Hinges 5 Years 
All other components     
5 Years 

 

If a product is found to be defective during the first year after purchase by the original owner, Artistic Skylight Domes Ltd. will provide replacement material (not labour) for the components found to be defective. For the remainder of the applicable component warranty period, Artistic Skylight Domes Ltd. will provide replacement material (not labour) for the components found to be defective upon advance payment by the owner of a $100 service fee for each warranty claim.

Any claims under this warranty must be submitted in writing to Artistic Skylight Domes Ltd. promptly after discovery of the defect and within the applicable warranty period.

EXCLUSIONS AND LIMITATIONS:

THIS WARRANTY DOES NOT COVER GLASS OR PLASTIC DOME BREAKAGE, CRAZING NOR CONDENSATION. PLEXIGLAS/LEXAN/ACRYLIC ARE CONSIDERED A HYDROSCOPIC MATERIAL; IT IS POROUS AND THEREFORE ALLOWING MOISTURE TO TRAVEL THROUGH IT UNDER CERTAIN CONDITIONS. THIS WARRANTY DOES NOT COVER AGAINST CONDENSATION ON ACRYLIC OR POLYCARBONATE THERMAL GLAZING. THIS WARRANTY DOES NOT COVER ANY BLEMISHES/SCUFFS/SCRATCHES/HAZING THAT MAY OCCUR DURING MANUFACTURING IN POLYCARBONATE NOR ANY PLASTIC PRODUCTS. THIS WARRANTY DOES NOT COVER SPONTANEOUS GLASS BREAKAGE.

The warranty period begins from the date the product is purchased from Artistic Skylight Domes Ltd. and must be substantiated with the original invoice or sales receipt. If the purchase date cannot be substantiated, the warranty period will begin on date of manufacture as indicated on the product. This warranty does not cover any labour cost associated with the installation of replacement products or components unless Artistic Skylight Domes Ltd. at its option, chooses to repair the product. The providing of replacement products or components shall not extend the original warranty period. Artistic Skylight Domes Ltd. reserves the right to provide a similar replacement product or component if the original version is no longer available at the time of the warranty claim. This warranty will not apply if the product is not finished, installed and operated in accordance with Artistic Skylight Domes Ltd. instructions. This warranty does not cover products damaged as a result of glass or plastic breakage, water penetration not resulting from a defect in a product, abuse, misuse, faulty building construction or design, improper handling, installation in areas of high humidity or areas without adequate ventilation or humidity control, acts of God, products subjected to conditions outside their design limitations, minor imperfections in glass or plastic components that do not affect the product in performance or obscure visions, minor variations in glass or plastic coloration, damage caused by corrosive environmental factors such as acid rain, variations in wood grain or colour, wood rot due to improper installation or maintenance. This warranty is void if blinds are installed in skylight shaft with insufficient air circulation between the skylight and the room below. The warranty on insulated glass is void if any film is applied to the glass surface. This warranty does not cover any crazing, cracking, or discoloration of plastic glazing if brought into contact with incompatible materials. These materials may include cleaners, polishes, adhesives, sealants, gasketing or packaging materials, cutting emulsions, etc. Glass unit skylights are not suitable for flat roofs; warranty is void if glass skylight is installed on less than a 3:12 roof pitch. Self flashing skylights are not suitable for flat roofs; warranty is void if self flashing skylight is installed on less than 3:12 roof pitch. Normal wear and tear is not covered by this warranty, nor are problems arising from failure to properly maintain the product. Custom painted skylights are not covered by this warranty. This warranty is NON-TRANSFERAB LE and is only for the benefit of the original owner of the property where the product is installed.

THIS LIMITED WARRANT Y IS IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED. THE PROVISIONS OF THIS LIMITED WARRANTY SHALL CONSTITUTE THE ENTIRE LIABILITY OF ARTISTIC SKYLIGHT DOMES LTD. AND THE OWNER’S EXCLUSIVE REMEDY FOR DEFECTS IN THE PRODUCT. ARTISTIC SKYLIGHT DOMES LTD. SHALL NOT BE LIABLE TO THE OWNER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND. THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE SPECIFIC ALLY EXCLUDED